Improving diversity, equality and inclusion is key to Homes for Life’s approach to delivering services. To be successful, we need to know and understand our current and future tenant base to be best able to respond to current and future tenant needs. We have a duty to collect equalities data and take it into account in everything we do including our tenant participation strategy. The collection of equality data is critical to the effective implementation of this strategy and the delivery of our services.
We therefore plan to issue an equalities survey to all tenants, board members, and our team, in the autumn with the aim of using the data to promote strategies on customer care, equality, and tenant participation. We will issue the questionnaire online through our Tenant Portal, and there is also the option to complete and return a paper copy or answer the questionnaire over the phone. We hope as many people as possible will complete the survey.