Policies

Housing Management Policies

Abandonment Policy

Allocations Policy

Anti-social Behaviour Policy

Child and Young Persons Protection Policy

Debt Recovery Policy

Decant Policy

East Lothian's Antisocial Behaviour Partnership's Policy

Empty Homes Policy

Estate Management Policy

Former Tenant Debt Policy

Income Management and Debt Recovery Policy

Pet Policy

Rent Setting Policy

Tenancy Management Policy

Tenancy Sustainment Policy

Unacceptable Actions Policy

Maintenance Policies

Aids and Adaptations Policy

Asbestos Policy

Asset Management Policy

Compensation for Improvement Policy

Damp, Mould and Condensation Policy

Electrical Safety Policy

Fire Safety Policy

Gas Safety Policy

Planned Maintenance Policy

Water Safety Policy

Governance Policies

Articles of Association

Asset Management Strategy

Board Expenses Policy

Board Recruitment, Induction and Effectiveness Policy

Business Plan

Code of Conduct - Board

Complaints Handling Policy

Customer Promise

Development Strategy

Equalities Data Capture Policy

Equality and Diversity Policy

Health and Safety Policy

Membership Policy

Notifiable Events Policy

Openness, Accountability and Confidentiality Policy

Procurement Policy

Risk Management Strategy

Service Standards

SPSO Complaints Handling Procedure

Standing Orders and Delegated Authority

Sustainability Policy

Tenant Participation Strategy

Treasury Management Strategy

Unacceptable Behaviours Policy

Whistleblowing Policy 

Information Policies

Data Protection Policy

Appendix 1 Information Security Incident Personal Data Breach Management Procedure

Appendix 2 Data Subject Rights Procedure

Appendix 3A Retention Procedure and Schedule

Appendix 3B Retention Schedule

Appendix 4 Data Protection Impact Assessment Procedure

Appendix 5 Privacy Notice General

Appendix 5A Website Data Protection

Appendix 6 Privacy Notice Employees

Appendix 7 Privacy Notice Board Members

Environmental Information Regulations (EIR) Policy

Freedom of Information Policy

Finance Policies

Anti Bribery and Corruption Policy

Financial Regulations

Insurance Policy

Value for Money Strategy