To report an emergency repair outside of office hours please call:


Emergency repairs call JR Facilities Management on 0800 774 7183.


Emergency gas services call Lothian Gas on 0131 440 4666.

The types of repair we will attend to outside of office hours include;
- Burst pipes/ badly leaking pipes causing flooding
- Blocked toilets (if there is only one toilet in the house)
- Blocked drain causing a leak or sewage ingress into home
- No heating
- Door or ground floor window not secure
- Serious roof leak
- No electricity or no lights
- Smoke coming from an electrical fitting
- Faulty smoke detector


If you call out an emergency repair which is either your responsibility or which is not a genuine emergency, the cost of the call out and the repair will be charged back to you.