Our values define how we will operate:
Balancing commercial awareness with social purpose.
Working collaboratively together as one Team, with our partners, our contractors and our tenants to accomplish our goals.
Trust, encompassing integrity and openness
Demonstrating transparency, ownership and honesty in decision-making and communication.
Professionalism, encompassing, respect, knowledge, and learning
Developing skills to deliver effective services to tenants, customers, colleagues, and partners.
Objective 1 – Invest in our Services
Review all policies and procedures and explore opportunities for new service models including enhanced digital channels of communication and delivery.
Objective 2 – Invest in our Homes
Procure and deliver cyclical and planned maintenance contracts aligning Homes for Life's Asset Management Strategy.
Objective 3 – Invest in our People
Implement an organisational structure that enables the delivery of the Business Plan supported by a tailored Learning and Development Programme.
Objective 4 – Invest in our Future
Put in place the structures and identify opportunities for partnership working to support delivery of Business Plan including development activity.