From 30 September 2002 under the Housing (Scotland) Act 2001 Scottish Secure Tenants have the right to have small urgent repairs carried out by their Landlord within a given timescale. This is called the Right To Repair Scheme.

The scheme covers certain repairs up to the value of £350. These repairs are known as “qualifying” repairs. A summary of the Right to Repair scheme is available in this Right to Repair Leaflet and full details of the Right to Repair Regulations can be found the Scottish Government website.  

Qualifying repairs include: 

Defect Maximum period in working days from date immediately following the date of notification of qualifying repair or inspection
Blocked flue to open fire or boiler.  1
Blocked or leaking foul drains, soil stacks or toilet pans where there is no other toilet in the house. 1
Blocked sink, bath or drain. 1
Loss of electric power. 1
Partial loss of electric power.  3
Insecure external window, door or lock. 1
Unsafe access path or step.  1
Significant leaks or flooding from water or heating pipes, tanks, cisterns.  1
Loss or partial loss of gas supply.  1
Loss or partial loss of space or water heating where no alternative heating is available.  1
Toilet not flushing where there is no other toilet in the house.  1
Unsafe power or lighting socket, or electrical fitting.  1
Loss of water supply  1
Partial loss of water supply 3
Loose or detached banister or hand rail 3
Unsafe timber flooring or stair treads.  3
Mechanical extractor fan in internal kitchen or bathroom not working.  7

Working days are Mondays to Fridays.

Saturdays and Sundays and any public holidays are excluded and do not count towards the maximum time.