Return to Noticeboard Stories

Tenant Portal Launch

Your new Tenant Portal

We are now introducing your new Tenant Portal.

It is designed to make your life as a Homes for Life tenant easier. It is an online, one-stop place to organise and access all your tenancy services. Tenants Portal is secure and confidential and is available to you 24 hours a day, 365 days of the year.

A YouTube video explaining how to register and use the Tenants Portal is shown below.


Once registered on the Tenant Portal you will be able to see information about your tenancy and at the same time carry out various tasks to keep your tenancy records up to date and communicate with us, including: 

My Tenancy – to see information on your tenancy and calendar appointments.

My House – to see your repair history or report a routine repair.

My Account – to view your rent account and make a payment.

My Household – to tell us about changes in your household.

My Documents – recent correspondence from HfL such as rent increase letters.

My Calendar – scheduled repair appointments 

My Messages – to send us a message.

My Feedback – to give us your views by completing surveys and questionnaires.

To set up your new Tenant Portal please call us so that we can set up an account for you.